Our client, a leading luxury brand is seeking a Customer Service Manager to join their team on a full-time, permanent basis. Due to growth, our client is looking to add a Customer Service Manager to their team to oversee the team of Customer Service Advisors, providing leadership, direction and motivation to the team whilst also acting as an escalation point for customer queries and complaints. The ideal candidate will have a minimum of 5 years' experience as a Customer Service Manager, managing teams whilst also maintaining a hand in the day-to-day role of customer service. Any experience of...  more ->

Role: Bookings Co-ordinator/Customer Service Co-ordinator Hours: Monday - Friday (phone number removed)pm. Office Based Benefits: 23days + Bank Holidays, Life Insurance, Performance bonus, Pension, Medicash, Progession opportunities Location: Central Tunbridge Wells Our client is expanding their team, they pride themselves on excellent customer service, client retention and the problem solving within a busy working day! You will have the ability to work well within a fast-paced environment quickly adapting, working under pressure, constantly reviewing and re-prioritising as workload pressures...  more ->

Salary: 15.22ph Position: Customer Service Advisor Location: Tunbridge Wells Hours: Monday - Friday 7am - 3pm with 1 hour unpaid lunch break. 7 paid hours a day. Parking available Duties will include: Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and team targets. Entering and updating customer account data. Scheduling contractors to ensure maximum utilisation and productivity Contacting customers through various media to minimise lead time Prioritising workloads Processing of work...  more ->

Customer Service Account Executive - Fulfilment East Grinstead, West SussexUp to £27,699 per annum, depending on experience About us We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. We understand the importance of making time...  more ->

15 Month Apprenticeship Here at the Caravan and Motorhome Club, we are launching a fantastic Apprenticeship scheme and are looking for six Apprentice Customer Contact Agents to join us! Whilst undertaking a Level 2 Customer Service Practitioner apprenticeship programme which will be for a minimum of 12 months (plus a 3 month end placement assessment), you will promote and sell a range of Club services and products, handle member and non-member enquiries and resolve complaints to the required standards. Providing an exceptional level of customer service, you will promote and sell a range of...  more ->

Customer Service Advisor Kings Hill/Hybrid What it's like to work at SearchFlow: If you want to be part of a dynamic, ever-growing company, SearchFlow ticks all the boxes. We encourage passion, ambition, and collaboration, both in our performance as a team and individually. We are proud to have been recognised for the fourth year running as Search Provider of the Year at the Modern Law Awards alongside being a leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated, and self-motivated people. As...  more ->

The Customer Service Advisor will play a vital role. They will ensure customer queries are handled efficiently and effectively whilst maintaining a high level of customer satisfaction. Client Details Our client based in Haywards Heath is a prominent player. With a sizeable team spread across multiple locations, they are noted for their dedication to providing exceptional service to their customers. Description Responsibilities for a customer service advisor Handling customer queries via email, phone, and live chat. Tracking orders and resolving delivery issues. Working closely with the...  more ->

Head of Customer Service Orpington £45,000 - £50,000 + bonus and bens Company Overview Spy Alarms are a fast-growing security company based in the Southeast. It is an exciting time to join Spy Alarms who are experiencing impressive growth. We are already one of the largest privately-owned installers of fire detection and security systems in the Southeast. The Spy group now has 75,000 customers across London and the Southeast. Despite this, our staff continue to value the "family feel" culture that Spy has retained and enjoy working in a flexible, friendly, supportive team environment. Job...  more ->

Monday to Friday, 9:00am - 5:30pm 11.44 per hour Crawley 3-6 months temporary contract ASAP start Are you available immediately or at short notice? Do you have strong customer service and administration skills? If the answer is YES, we have the perfect temporary opportunity for you! A well-established, reputable company in Crawley is looking for an Export Administrator to join their vibrant, busy team for a temporary 3 - 6 -month contract, with the possibility of extension. This role will see you joining a large, fun and friendly team, assisting with the general day-to-day running of the...  more ->

The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemes People Provide support to the administration team Support team members during busy periods Work as part of an effective team Clients Answer the phones and...  more ->

Are you a recent science graduate with a knack for customer service and a passion for making a difference in the world of medical research? Do you thrive in a fast-paced environment where every action contributes to meaningful advancements? If so, we have an exciting opportunity awaiting you! Due to continued business growth our client seeks a Client Services Executive to join their busy and welcoming team in Burgess Hill. As the driving force behind managing orders, handling complex quotations and ensuring seamless communication between customers & internal teams, this is a dynamic position...  more ->

In the role of a Customer Service Advisor, you will provide high-quality customer service, handle enquiries, and manage orders. This position requires a team member who can maintain the company's reputation for excellent service and client satisfaction, someone who can come in and hit the ground running. Client Details The company in question is a well-established entity. With a considerable workforce and a commitment to providing top-tier products and services, this company values dedication, innovation, and customer satisfaction. Description Responsibilities for a Customer Service Advisor...  more ->

Customer Service Advisor Salary: 23,400 + Monthly bonus + 100 joining bonus for the first 3 months guaranteed Location Rochester Hours: Monday- Friday 9-5pm Are you looking to build a career in the financial services industry? Are you a superstar with delivering excellent customer service? Are you looking to develop your career into manager? My well established financial services client based in Rochester is looking to recruit in their Customer Service Advisors team. Due to growth of the business and individuals progressing up the ladder, they are looking to bring on talented customer service...  more ->

Looking to recruit a Repairs Planner to join a leading Property Maintenance company based in Dartford Responsibilities: Liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments for operatives Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. Using an in house system, you'll actively schedule available operatives and subcontractors to jobs and discuss complex repairs Offering a competitive salary of up to 26,800 + great benefits Requirements: You'll have previous...  more ->

Customer Service Planner - Social Housing Repairs & Maintenance Based in Dartford (must drive due to office location) Full time, permanent 24,500 - 26,500 per annum Are you an experienced Planner/Scheduler? If so, we may be able to help you! Here at Howells, we are working with a leading UK contractor to find an experienced and proactive Repairs Planner/Scheduler to join their team, working on repairs and maintenance within social housing. For this role, you must have experience as a Planner/Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord),...  more ->

Customer Service Planner Dartford Monday - Friday Full time office based 26-27K per annum Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials/equipment is ready for use at the agreed appointment times. About You Candidates will have good working knowledge of Microsoft Office, with...  more ->

BMW CUSTOMER EXPERIENCE ADVISOR (PURCHASE ADVISOR). Stephen James BMW is looking for a BMW Customer Experience Advisor to join the BMW Sales Team. If you have a passion for the BMW Brand and want to create an outstanding customer experience, by helping customers find the best vehicle for their needs, then this is a fantastic opportunity to develop a career with one of the worlds most admired brands in the automotive industry. YOUR ROLE. As a BMW Customer Experience Advisor, you will be the first point of contact for customers and will be playing a primary role in helping them identify the...  more ->

Customer Services Team Leader Customer Services Team Leader - Croydon - Leading Company - Excellent Benefits Are you a customer focused Team Leader seeking a new role with a leading brand in the South London area? Are you looking for an employer accredited "great placed to work UK" by its staff Are you looking for a company that can offer extensive benefits, career development and progress? Overview: Our leading Property brand client is recruiting for a Team Leader to Join the team on a permanent basis. Working along side the Customer Services Team and reporting to the Head of Customer...  more ->

Job Title: Customer Assistance Coordinator - Home Emergency Location of work: Office/Hybrid - Croydon Salary: £27,013.60 Bonus: £1,545 performance bonus Start date - 07th May As a Home Assistance Coordinator, you will be helping our customers in their hour of need across the UK. You will be delivering outstanding experiences by providing practical solutions and advice at a time when your help is needed most. You will use your organisational skills in a kind and empathetic way, ensuring our customers are cared for at every step of the way. From a burst pipe, broken boiler or leaky roof you...  more ->

Are you passionate about delivering outstanding customer service? Do you enjoy helping people? This is your opportunity, as you will often be the first and last person our customers will meet on their journey and it is therefore a vital role for making our customers' day! Key to your role, at all times, is being visible and anticipating the needs of the customer to meet their expectations. As a Platform Assistant you can do just that. You are responsible for: Providing the highest possible standard of advice, information and service to our customers Delivering a safe, attractive retail...  more ->